Medion AKOYA P9614 User Manual download pdf (Page 99)

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 otherwise than in accordance with the terms of this warranty;

This warranty shall be void and you may be required by MEDION to reimburse

MEDION for the reasonable costs of postage and packaging before MEDION will return

the product to you. If so and you would still like MEDION to repair or replace the

product, MEDION may do so but you will be charged MEDION’s standard rates for

repair and replacement for this service.

Before returning the product, please contact MEDION via the service hotline or via the

internet (www.MEDION.co.uk

). You will receive a reference number (RMA No.) on the

warranty card. Please mark the outside of your package to ensure that this reference

number is clearly visible. Please submit a letter containing as much detailed informa-

tion as possible and, a full description of the defect or fault.

This should include:

 a description of the fault;

 when it occurred, how long it has been evident and how frequently it occurs ;

 any errors message(s) displayed when using the product;

 a description of the circumstance(s) and conditions in which the fault occurs; and

 whether it is an intermittent or persistent fault;

This will greatly assist MEDION in identifying the defect, when submitted together with

the defective product.

Unless otherwise instructed by a MEDION representative in all cases, the product must

be returned complete with all parts which were included with the original product.

Incomplete contents of the returned package may lead to a delay in the repair or re-

placement. MEDION does not accept any liability for any additionally submitted mate-

rial(s) which were not supplied with the original MEDION product.

This warranty does not affect your statutory rights in any way and is subject to the

applicable legal statutes of the country where the product was sold to you by an

authorised MEDION seller.

2. Scope

Subject to any exclusions set out within this warranty, where there is a defect in your

MEDION product covered by this warranty, MEDION will repair or replace the MEDION

product. The decision whether to repair or replace the product will be made solely at

the discretion of MEDION. MEDION may, in its own discretion, replace the product

returned for repair under warranty with a replacement product that is either identical

or, in the event that such product(s) are no longer available, a product of equal or

superior specification and quality.

No warranty is given for batteries or rechargeable batteries or for consumable materials

subject to wear and tear, i.e. for parts which have to be replaced periodically during

the normal use of the product, such as video-projector lamp.

Non critical failures that fall within industry specified tolerances e.g. noise, LCD pixels

are not covered by this warranty. Please consult the appropriate section in your user or

instruction manual for this product for exact specifications and tolerances.

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Medion AKOYA P9614 User Manual Page 99

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