Medion AKOYA P9614 User Manual download pdf (Page 88)

Customer Service

Safety Handling Components

Aid

Appendix

Additional Support

If the suggestions in the above section have not solved your problem, please contact

the service hotline and we will attempt to help you solve the problem. Before you

contact the Technology Centre, however, please have the following information avail-

able:

 How is your computer configured?

 What additional peripherals do you use?

 What messages, if any, appear on your screen?

 What software were you using when the error occurred?

 What steps have you already undertaken to solve the problem?

 Have you upgraded or removed drivers or hardware?

 Can you manually repeat the problem?

 If you have been given a customer number previously, please quote this.

Driver Support

This All-In-One PC has been extensively tested in our laboratories with a large number

of compatible devices. It fulfils all required standards and complies with the standard

“Designed for Windows”, which certifies utmost compatibility.

However, often the software drivers for individual components are updated from time

to time. This is a regular process provided by the manufacturer to mend possible com-

patibility problems that may occur with components (e.g., programs or hardware) that

were not tested at the time of your All-In-One PC’s manufacture. Driver updates and

the latest information on your product are available on the Internet.

Visit Medion on the Web at www.medion.com

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Medion AKOYA P9614 User Manual Page 88